Our new Education Corner is available for you!
Return & Exchange


  • We do not accept returns of insulin and strips
  • Authorization must be obtained from Diabetes Depot Order Desk before the return of any products
  • Returned product must be in the original packaging and packed in a second container (external packaging)
  • Freight on all returned product must be prepaid
  • Credit will be done once the product is back at our warehouse and has been approved
  • Product shipped in error by Diabetes Depot will receive full credit
  • Product returned within 90 days of invoice date in saleable condition will be subject to a 10% reprocessing fee
  • Product not eligible for return will not be credited



  • Product returned more than 90 days after invoice date
  • Product opened or used
  • Product past expiration date
  • Insulin, strips or any consumable products (foods, candies, prescriptions)
Add to cart